Managing Events
Scanners
Set up and run fast, reliable check-in at the door.
Scanners are used for door operations.
Each scanner gives your staff a check-in link that can be used to validate attendees during entry.
Operational tip
Set up scanners one day before the event and run at least one real scan test per device.
What you can do on this page
- create scanners,
- rename/edit scanners,
- copy scanner links,
- enable or pause scanners,
- track total tickets and check-ins per scanner.
Typical setup before doors open
- Create at least one scanner per entry lane/team.
- Copy scanner links and share with trusted door staff.
- Confirm each scanner is
Active. - Run a live test check-in.
Scanner status
Active: scanner can check guests in.Paused: scanner is temporarily disabled.
You can switch status from each scanner’s actions menu.
| Scanner field | What to watch |
|---|---|
| Status | Must be Active during live check-in |
| Total tickets | Capacity context for that scanner lane |
| Check-ins | Real-time arrival activity |
Why multiple scanners help
Use multiple scanners when:
- you have more than one entrance,
- you have separate guest lines (VIP, public, partners),
- you need redundancy in case one device fails.
On-the-day checklist
- Keep one backup device ready.
- Keep internet/power backup plans ready.
- Pause unused scanners after entry closes.